Our Privacy Policy
Introduction
SuperHelp Australia Pty. Ltd. are Registered Tax
Agents and are committed to protecting your privacy and
your personal information. We maintain a high
standard of compliance with the Privacy Act 1988 (Cth)
[as amended by the Privacy Amendment (Private Sector)
Act 2000].
How do we receive personal information about you?
Personal information about you
is provided to us only by you, or by others you
authorise.
What personal information may we receive about you?
We may receive the following
information about you -
- name, address and contact details
- gender, date of birth and
nominated beneficiaries
- employment details such as
your salary, superannuation contributions and
employment status
- Tax File Number and
taxation records
- accounting records, assets
and liabilities
Why do we receive this information?
We receive this information to provide you the services you request from us.
How do we use this personal information about you?
Any personal information about
you will only be used for
- delivering services to you
efficiently and effectively, and
- sending you news, and
other information about our activities and general
promotional material which we believe may be of
interest to you; however, when we do this, we will
provide you with an express opportunity to decline
receiving any further communication of this kind from us
via an opt-out mechanism.
We will not use any of your personal
information other than as set out above, unless
- we have your express
consent to do so, or
- we have reasonable grounds
to believe that the use or disclosure is necessary
to prevent a threat to life or health, or
- we have reasonable grounds
to believe that the use or disclosure is required by
law.
Do we provide your personal information to third
parties?
There are some instances when
we may need to provide your personal information to
third parties. We may use external accountants and
auditors to perform the services. We may also need to
seek assistance from lawyers and advisors. These
organisations are bound by confidentiality obligations
to us.
We may need to provide your details to the Australian
Taxation Office and other government bodies as required
by law.
We may need to provide details of your personal
information to your financial advisors, brokers or
other professional who are acting for you, with your
approval.
We do not sell your personal details to other
organisations.
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